Privacy policy.

Effective Date: 01/08/24

Sanitary Cleans (referred to as "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name

  • Email address

  • Phone number

  • Address

1.2 Payment Information:

  • Billing and payment details (processed securely through third-party payment providers).

1.3 Service Information:

  • Details about your property and cleaning requirements (e.g., property size, cleaning preferences).

1.4 Automatically Collected Information:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and actions on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, improve, and personalise our services.

  • To communicate with you about appointments, updates, and promotional offers.

  • To process payments and prevent fraudulent transactions.

  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We may share your information with the following parties:

3.1 Service Providers:

  • Third-party companies that assist us with payment processing, customer service, and service delivery.

3.2 Legal Compliance:

  • Government authorities or other organisations if required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no system can guarantee 100% security, and you provide your information at your own risk.

6. Your Rights

You have the following rights concerning your personal data:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Erasure: Request deletion of your personal information where applicable.

  • Restriction: Request to limit the processing of your personal information.

  • Objection: Object to the processing of your personal information for certain purposes.

To exercise these rights, please contact us at sanitarycleans@gmail.com

7. Cookies

We use cookies to enhance your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Sanitary Cleans
Email: sanitarycleans@gmail.com
Phone: 07919279359
Website: sanitarycleans.co.uk